Warranty
1-Year Limited Warranty
At Tumblers Lanka, we stand behind the quality of the products we sell. All tumblers purchased from Tumblers Lanka are covered by a 1-Year Limited Warranty against manufacturing defects from the date of purchase.
This warranty covers defects in materials or workmanship that occur during normal use of the product.
What Is Covered?
The warranty covers manufacturing defects, including:
- Defects in materials
- Defects in workmanship
- Faults that affect the normal functionality of the product under intended use
What Is Not Covered?
This warranty does not cover:
- Damage caused by accidental drops, mishandling, or improper use
- Scratches, dents, or wear and tear from regular use
- Fading or discoloration due to exposure to heat, sunlight, or chemicals
- Products that have been altered, repaired, or modified
- Cosmetic damage that does not affect the functionality of the product
- Damage resulting from misuse, neglect, or improper cleaning
Warranty Claims
If you believe your product has a manufacturing defect and is covered under this warranty, please contact our customer support team with your order details and a description of the issue.
We may request photographs or additional information to evaluate your claim. If the claim is approved, Tumblers Lanka will determine the appropriate resolution, which may include repair, replacement, store credit, or another suitable remedy at our discretion.
Final Decision
All warranty claims are handled with care and fairness.
However, Tumblers Lanka’s decision regarding warranty coverage is final.
Contact Us
To start a warranty claim, please contact us and our team will be happy to assist you.
Thank you for choosing Tumblers Lanka.